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| Expert Advice: |
Need For Security: |
| SE Solutions computer consulting services give your
business affordable access to expertise in technical
areas where you may lack in-house resources. |
SE Solutions can plan, coordinate, and implement your
organization’s network security measures. |
| SE Solutions
system engineers can provide insights on infrastructure
and architecture that will allow your information
network to grow along with your business. SE Solutions’
computer consulting services are available as-needed,
for specific projects, or for ongoing support. |
We are able
to educate users about computer security, install
security software and monitor the network for security
breaches. |
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| End User Technical Support: |
On Site Technical Support: |
| Much of an organization’s computer processing is
performed by end-users using their desktop PC. |
SE Solutions on-site services provide our customers
with the right skills for the task at hand and ensures
continuous service on-site with stand-in personnel
available when site staff are absent due to training
or leave.
Due to the varying nature of IT environments, Datacentrix
offers our customers numberous on-site services. These
services are customised and include: |
| When
these end-users incur a computer problem (unable to
logon, printer does not work, etc.), they call the
IT department for technical support. |
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24 x 7 resource availability |
| Depending on
the nature of the problem, the IT department may assist
the user over the phone or send a technician to their
location. |
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Installation of a wide range of hardware equipment
and software;
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| SUPPORT SOLUTIONS |
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On-site support of equipment
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| Let the professionals do the job. |
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End-user support |
| Our certified service
technicians speedily deliver a wide range of IT support
services. |
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Network environment management |
| For the best value for money and TCO (Total
Cost of Ownership) solution, nothing beats our comprehensive
IT Support Contract. |
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Disaster recovery |
| Support services fall under one
of three categories: software, hardware and network
support. |
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Remote access to manage applications e.g. Norton Anti-Virus
updates and back-ups. |
| Software Support: |
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| Our years of experience with
software support ensure a professional, high level
service. Are you getting a weird error message on
your screen? Can't open your file for some reason?
Is windows not starting up properly? We can help!
A large number of software packages are supported.
If necessary, we can also liase with the package vendor
on your behalf to fix a software problem as quickly
as possible. |
| Hardware Support: |
Networking Support |
One of our areas of speciality
lie in hardware troubleshooting.
Our technicians can
quickly diagnose computer hardware problems and identify
faulty components. |
SE Solutions technical team will design, install, optimize
and support your local-area network (LAN),
wide-area network (WAN), network segment, Internet,
or intranet system. We provide onsite administrative
support for software users in a variety of work environments,
including professional offices, small/medium businesses,
and large corporations. |
| We are dealers for many of the
primary hardware distributors and can cost-effectively
replace faulty hardware without hassle. |
We maintain network hardware
and software, analyze problems, and monitor the network
to ensure its availability to system users. |
| We also repair
and service your PC Monitors. |
Other services that we offer are the upgrading of
existing networks, troubleshooting/fault resolution
and data cabling. |
| We also repair
and service Inkjet, Dot Matrix and Laser printers. |
Wireless networking adds a dimension of mobility
to your work environment. In some situations cabling
just isn't feasible and users are now able to share
network resources and collaborate by connecting wirelessly. |
Hardware and Software installations